ProQuest experienced a minor incident on August 5, 2020 affecting www.proquest.com, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
www.proquest.com
Update timeline
- investigating Aug 05, 2020, 01:00 PM UTC
Currently, a system issue is affecting the performance of My Research and/or citation tools on www.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Aug 05, 2020, 02:59 PM UTC
We've identified the issue affecting the performance of My Research and/or citation tools on www.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- resolved Aug 05, 2020, 03:11 PM UTC
Good news - the issue affecting the performance of My Research and/or citation tools on www.proquest.com has been resolved, and the product is operating normally.