ProQuest incident

OASIS.PROQUEST.COM20200819153000

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 19, 2020 affecting oasis.proquest.com, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2020, 03:30 PM UTC
Resolved
Aug 19, 2020, 06:48 PM UTC
Duration
3h 18m
Detected by Pingoru
Aug 19, 2020, 03:30 PM UTC

Affected components

oasis.proquest.com

Update timeline

  1. investigating Aug 19, 2020, 03:30 PM UTC

    Currently, a system issue is affecting the performance of oasis.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 19, 2020, 04:30 PM UTC

    We've identified the issue affecting the performance of oasis.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Aug 19, 2020, 06:00 PM UTC

    Good news - the issue affecting the performance of oasis.proquest.com has been resolved, and the product is operating normally.