ProQuest incident

WWW.PROQUEST.COM20200821220000

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 21, 2020 affecting www.proquest.com, lasting 19h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2020, 10:00 PM UTC
Resolved
Aug 22, 2020, 05:10 PM UTC
Duration
19h 10m
Detected by Pingoru
Aug 21, 2020, 10:00 PM UTC

Affected components

www.proquest.com

Update timeline

  1. investigating Aug 21, 2020, 10:00 PM UTC

    Currently, a system issue is affecting the performance of purchasing dissertations on www.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 22, 2020, 05:09 PM UTC

    We've identified the issue affecting the performance of purchasing dissertations on www.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Aug 22, 2020, 05:10 PM UTC

    Good news - the issue affecting the performance of purchasing dissertations on www.proquest.com has been resolved, and the product is operating normally.