ProQuest incident

ADMIN.PROQUEST.COM20200827024400

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 27, 2020 affecting admin.proquest.com, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2020, 02:44 AM UTC
Resolved
Aug 27, 2020, 03:33 AM UTC
Duration
49m
Detected by Pingoru
Aug 27, 2020, 02:44 AM UTC

Affected components

admin.proquest.com

Update timeline

  1. investigating Aug 27, 2020, 02:44 AM UTC

    Currently, a system issue is affecting the performance of some access methods on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 27, 2020, 03:06 AM UTC

    We've identified the issue affecting the performance of some access methods on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Aug 27, 2020, 03:33 AM UTC

    Good news - the issue affecting the performance of some access methods on admin.proquest.com has been resolved, and the product is operating normally.