ProQuest experienced a minor incident on August 30, 2020 affecting www.proquest.com, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 30, 2020, 11:06 AM UTC
Currently, a system issue is affecting the performance of some access methods on www.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Aug 30, 2020, 12:27 PM UTC
We've identified the issue affecting the performance of some access methods on www.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- monitoring Aug 30, 2020, 01:33 PM UTC
We are continuing to work on resolving the issue affecting the performance of some access methods on www.proquest.com. Thank you for your continued patience.
- monitoring Aug 30, 2020, 02:31 PM UTC
We are continuing to work on resolving the issue affecting the performance of some access methods on www.proquest.com. Thank you for your continued patience.
- resolved Aug 30, 2020, 03:30 PM UTC
Good news - the issue affecting the performance of some access methods on www.proquest.com has been resolved, and the product is operating normally.