ProQuest experienced a minor incident on August 30, 2020 affecting heritagequestonline.com, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 30, 2020, 02:17 PM UTC
Currently, a system issue is affecting the performance of heritagequestonline.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Aug 30, 2020, 02:18 PM UTC
We've identified the issue affecting the performance of heritagequestonline.com and expect to resolve it shortly. Thank you for your continued patience.
- monitoring Aug 30, 2020, 02:28 PM UTC
We are continuing to work on resolving the issue affecting the performance of heritagequestonline.com. Thank you for your continued patience.
- resolved Aug 30, 2020, 03:30 PM UTC
Good news - the issue affecting the performance of heritagequestonline.com has been resolved, and the product is operating normally.