ProQuest experienced a minor incident on October 23, 2020 affecting LibCentral, lasting 5h 17m. The incident has been resolved; the full update timeline is below.
Affected components
LibCentral
Update timeline
- investigating Oct 23, 2020, 03:00 PM UTC
Currently, a system issue is affecting the performance of LibCentral. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Oct 23, 2020, 03:42 PM UTC
We've identified the issue affecting the performance of LibCentral and expect to resolve it shortly. Thank you for your continued patience.
- monitoring Oct 23, 2020, 05:07 PM UTC
We are continuing to work on resolving the issue affecting the performance of LibCentral. Thank you for your continued patience.
- resolved Oct 23, 2020, 08:00 PM UTC
Good news - the issue affecting the performance of LibCentral has been resolved, and the product is operating normally.