ProQuest incident

EBOOK CENTRAL20201023183000

Minor Resolved View vendor source →

ProQuest experienced a minor incident on October 23, 2020 affecting Ebook Central, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2020, 06:30 PM UTC
Resolved
Oct 23, 2020, 07:27 PM UTC
Duration
57m
Detected by Pingoru
Oct 23, 2020, 06:30 PM UTC

Affected components

Ebook Central

Update timeline

  1. investigating Oct 23, 2020, 06:30 PM UTC

    Currently, a system issue is affecting the performance of Latency Issues on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Oct 23, 2020, 06:34 PM UTC

    We've identified the issue affecting the performance of Latency Issues on Ebook Central and expect to resolve it shortly. Thank you for your continued patience.

  3. monitoring Oct 23, 2020, 06:37 PM UTC

    We are continuing to work on resolving the issue affecting the performance of Latency Issues on Ebook Central. Thank you for your continued patience.

  4. resolved Oct 23, 2020, 07:27 PM UTC

    Good news - the issue affecting the performance of Latency Issues on Ebook Central has been resolved, and the product is operating normally.