ProQuest incident

LIBCENTRAL20201111075934

Minor Resolved View vendor source →

ProQuest experienced a minor incident on November 11, 2020 affecting LibCentral, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2020, 07:59 AM UTC
Resolved
Nov 11, 2020, 12:45 PM UTC
Duration
4h 45m
Detected by Pingoru
Nov 11, 2020, 07:59 AM UTC

Affected components

LibCentral

Update timeline

  1. investigating Nov 11, 2020, 07:59 AM UTC

    Currently, a system issue is affecting access to LibCentral. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating Nov 11, 2020, 12:44 PM UTC

    You may have received a message that stated that LibCentral was experiencing problems. This message was sent in error - LibCentral is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.