ProQuest incident

WWW.PROQUEST.COM20210810182500

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 10, 2021 affecting www.proquest.com, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2021, 06:25 PM UTC
Resolved
Aug 10, 2021, 08:43 PM UTC
Duration
2h 18m
Detected by Pingoru
Aug 10, 2021, 06:25 PM UTC

Affected components

www.proquest.com

Update timeline

  1. investigating Aug 10, 2021, 06:25 PM UTC

    Currently, a system issue is affecting access to www.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 10, 2021, 07:06 PM UTC

    We've identified the issue affecting www.proquest.com and expect access to resume shortly. Thank you for your continued patience.

  3. resolved Aug 10, 2021, 08:32 PM UTC

    Good news - the issue affecting access to www.proquest.com has been resolved, and access has resumed.

  4. investigating Aug 13, 2021, 11:35 AM UTC

    After a detailed investigation, we’ve determined the cause of this interruption to www.proquest.com. You can see more details [here](https://support.proquest.com/articledetail?id=kA23r000000FVs5CAG).