ProQuest incident

EBOOK CENTRAL20210827154500

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 27, 2021 affecting Ebook Central, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2021, 03:45 PM UTC
Resolved
Aug 27, 2021, 04:13 PM UTC
Duration
28m
Detected by Pingoru
Aug 27, 2021, 03:45 PM UTC

Affected components

Ebook Central

Update timeline

  1. investigating Aug 27, 2021, 03:45 PM UTC

    Currently, a system issue is affecting the performance of Authentication and Single-Sign-On on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 27, 2021, 04:12 PM UTC

    We've identified the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Aug 27, 2021, 04:13 PM UTC

    Good news - the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central has been resolved, and the product is operating normally.