ProQuest experienced a minor incident on August 30, 2021 affecting admin.proquest.com, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 30, 2021, 07:25 PM UTC
Currently, a system issue is affecting the performance of usage reporting on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Aug 30, 2021, 09:36 PM UTC
We've identified the issue affecting the performance of usage reporting on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- resolved Aug 30, 2021, 09:38 PM UTC
Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.
- investigating Aug 31, 2021, 07:44 PM UTC
After a detailed investigation, we’ve determined the cause of this interruption to admin.proquest.com. You can see more details [here](https://support.proquest.com/articledetail?id=kA23r0000007E5WCAU).