ProQuest incident

RIALTO AP0120211201073630

Minor Resolved View vendor source →

ProQuest experienced a minor incident on December 1, 2021 affecting Rialto AP01, lasting 8h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2021, 07:36 AM UTC
Resolved
Dec 01, 2021, 04:17 PM UTC
Duration
8h 41m
Detected by Pingoru
Dec 01, 2021, 07:36 AM UTC

Affected components

Rialto AP01

Update timeline

  1. investigating Dec 01, 2021, 07:36 AM UTC

    Currently, a system issue is affecting access to Rialto AP01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating Dec 01, 2021, 04:16 PM UTC

    You may have received a message that stated that Rialto AP01 was experiencing problems. This message was sent in error - Rialto AP01 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.