ProQuest experienced a minor incident on December 7, 2021 affecting Rialto NA01, lasting 14h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Rialto NA01
Update timeline
- investigating Dec 07, 2021, 06:55 PM UTC
Currently, a system issue is affecting the performance of Rialto NA01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Dec 08, 2021, 09:34 AM UTC
We've identified the issue affecting the performance of Rialto NA01 and expect to resolve it shortly. Thank you for your continued patience.
- resolved Dec 08, 2021, 09:35 AM UTC
Good news - the issue affecting the performance of Rialto NA01 has been resolved, and the product is operating normally.