ProQuest experienced a minor incident on December 7, 2021 affecting Rialto NA07, lasting 14h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Rialto NA07
Update timeline
- investigating Dec 07, 2021, 06:57 PM UTC
Currently, a system issue is affecting the performance of Rialto NA07. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Dec 08, 2021, 09:31 AM UTC
We've identified the issue affecting the performance of Rialto NA07 and expect to resolve it shortly. Thank you for your continued patience.
- monitoring Dec 08, 2021, 09:32 AM UTC
We are continuing to work on resolving the issue affecting the performance of Rialto NA07. Thank you for your continued patience.
- resolved Dec 08, 2021, 09:33 AM UTC
Good news - the issue affecting the performance of Rialto NA07 has been resolved, and the product is operating normally.