ProQuest incident

WWW.PROQUEST.COM20220204154700

Minor Resolved View vendor source →

ProQuest experienced a minor incident on February 4, 2022 affecting www.proquest.com, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2022, 03:47 PM UTC
Resolved
Feb 04, 2022, 06:42 PM UTC
Duration
2h 55m
Detected by Pingoru
Feb 04, 2022, 03:47 PM UTC

Affected components

www.proquest.com

Update timeline

  1. investigating Feb 04, 2022, 03:47 PM UTC

    Currently, a system issue is affecting the performance of My Research and/or citation tools on www.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Feb 04, 2022, 06:40 PM UTC

    We've identified the issue affecting the performance of My Research and/or citation tools on www.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Feb 04, 2022, 06:42 PM UTC

    Good news - the issue affecting the performance of My Research and/or citation tools on www.proquest.com has been resolved, and the product is operating normally.