ProQuest incident

RIALTO EU0120220503130012

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 3, 2022 affecting Rialto EU01, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 01:00 PM UTC
Resolved
May 05, 2022, 07:29 PM UTC
Duration
2d 6h
Detected by Pingoru
May 03, 2022, 01:00 PM UTC

Affected components

Rialto EU01

Update timeline

  1. investigating May 03, 2022, 01:00 PM UTC

    Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved May 05, 2022, 07:29 PM UTC

    Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.