ProQuest incident

RIALTO EU0120220608104615

Minor Resolved View vendor source →

ProQuest experienced a minor incident on June 8, 2022 affecting Rialto EU01, lasting 12d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2022, 10:46 AM UTC
Resolved
Jun 21, 2022, 08:50 AM UTC
Duration
12d 22h
Detected by Pingoru
Jun 08, 2022, 10:46 AM UTC

Affected components

Rialto EU01

Update timeline

  1. investigating Jun 08, 2022, 10:46 AM UTC

    Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Jun 21, 2022, 08:49 AM UTC

    We've identified the issue affecting Rialto EU01 and expect access to resume shortly. Thank you for your continued patience.

  3. resolved Jun 21, 2022, 12:50 PM UTC

    Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.