ProQuest incident

LEGACY REFWORKS CR0120220701004951

Minor Resolved View vendor source →

ProQuest experienced a minor incident on July 1, 2022, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2022, 12:49 AM UTC
Resolved
Jul 01, 2022, 05:57 AM UTC
Duration
5h 7m
Detected by Pingoru
Jul 01, 2022, 12:49 AM UTC

Update timeline

  1. investigating Jul 01, 2022, 12:49 AM UTC

    Currently, a system issue is affecting access to Legacy RefWorks CR01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Jul 01, 2022, 05:57 AM UTC

    Good news - the issue affecting access to Legacy RefWorks CR01 has been resolved, and access has resumed.