ProQuest experienced a minor incident on July 13, 2022 affecting Genealogy Usage Portal, lasting 16h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Genealogy Usage Portal
Update timeline
- investigating Jul 13, 2022, 11:00 PM UTC
Currently, a system issue is affecting access to Genealogy Usage Portal. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Jul 14, 2022, 12:00 AM UTC
We've identified the issue affecting Genealogy Usage Portal and expect access to resume shortly. Thank you for your continued patience.
- resolved Jul 14, 2022, 12:15 AM UTC
Good news - the issue affecting access to Genealogy Usage Portal has been resolved, and access has resumed.