ProQuest incident

RIALTO NA0220230404181420

Minor Resolved View vendor source →

ProQuest experienced a minor incident on April 4, 2023 affecting Rialto NA02, lasting 16h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 06:14 PM UTC
Resolved
Apr 05, 2023, 11:09 AM UTC
Duration
16h 55m
Detected by Pingoru
Apr 04, 2023, 06:14 PM UTC

Affected components

Rialto NA02

Update timeline

  1. investigating Apr 04, 2023, 06:14 PM UTC

    Currently, a system issue is affecting access to Rialto NA02. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating Apr 05, 2023, 11:09 AM UTC

    You may have received a message that stated that Rialto NA02 was experiencing problems. This message was sent in error - Rialto NA02 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.