ProQuest incident

RIALTO NA0420230613164747

Minor Resolved View vendor source →

ProQuest experienced a minor incident on June 13, 2023 affecting Rialto NA04, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 04:47 PM UTC
Resolved
Jun 13, 2023, 09:02 PM UTC
Duration
4h 14m
Detected by Pingoru
Jun 13, 2023, 04:47 PM UTC

Affected components

Rialto NA04

Update timeline

  1. investigating Jun 13, 2023, 04:47 PM UTC

    Currently, a system issue is affecting access to Rialto NA04. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Jun 13, 2023, 09:02 PM UTC

    Good news - the issue affecting access to Rialto NA04 has been resolved, and access has resumed.