ProQuest incident

RIALTO EU0220231013031225

Minor Resolved View vendor source →

ProQuest experienced a minor incident on October 13, 2023 affecting Rialto EU02, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2023, 03:12 AM UTC
Resolved
Oct 13, 2023, 04:50 AM UTC
Duration
1h 37m
Detected by Pingoru
Oct 13, 2023, 03:12 AM UTC

Affected components

Rialto EU02

Update timeline

  1. investigating Oct 13, 2023, 03:12 AM UTC

    Currently, a system issue is affecting access to Rialto EU02. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Oct 13, 2023, 04:50 AM UTC

    Good news - the issue affecting access to Rialto EU02 has been resolved, and access has resumed.