ProQuest incident

RIALTO EU0320231025150057

Minor Resolved View vendor source →

ProQuest experienced a minor incident on October 25, 2023 affecting Rialto EU03, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 03:00 PM UTC
Resolved
Oct 25, 2023, 04:25 PM UTC
Duration
1h 24m
Detected by Pingoru
Oct 25, 2023, 03:00 PM UTC

Affected components

Rialto EU03

Update timeline

  1. investigating Oct 25, 2023, 03:00 PM UTC

    Currently, a system issue is affecting access to Rialto EU03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Oct 25, 2023, 04:25 PM UTC

    Good news - the issue affecting access to Rialto EU03 has been resolved, and access has resumed.