ProQuest incident

RIALTO NA0120231119223047

Minor Resolved View vendor source →

ProQuest experienced a minor incident on November 19, 2023 affecting Rialto NA01, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2023, 10:30 PM UTC
Resolved
Nov 19, 2023, 10:48 PM UTC
Duration
17m
Detected by Pingoru
Nov 19, 2023, 10:30 PM UTC

Affected components

Rialto NA01

Update timeline

  1. investigating Nov 19, 2023, 10:30 PM UTC

    Currently, a system issue is affecting access to Rialto NA01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Nov 19, 2023, 10:48 PM UTC

    Good news - the issue affecting access to Rialto NA01 has been resolved, and access has resumed.