ProQuest incident

RIALTO NA0320240103174240

Minor Resolved View vendor source →

ProQuest experienced a minor incident on January 3, 2024 affecting Rialto NA03, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 05:42 PM UTC
Resolved
Jan 03, 2024, 06:32 PM UTC
Duration
50m
Detected by Pingoru
Jan 03, 2024, 05:42 PM UTC

Affected components

Rialto NA03

Update timeline

  1. investigating Jan 03, 2024, 05:42 PM UTC

    Currently, a system issue is affecting access to Rialto NA03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Jan 03, 2024, 06:32 PM UTC

    Good news - the issue affecting access to Rialto NA03 has been resolved, and access has resumed.