ProQuest incident

RIALTO NA0320240104090134

Minor Resolved View vendor source →

ProQuest experienced a minor incident on January 4, 2024 affecting Rialto NA03, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2024, 09:01 AM UTC
Resolved
Jan 04, 2024, 09:22 AM UTC
Duration
20m
Detected by Pingoru
Jan 04, 2024, 09:01 AM UTC

Affected components

Rialto NA03

Update timeline

  1. investigating Jan 04, 2024, 09:01 AM UTC

    Currently, a system issue is affecting access to Rialto NA03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Jan 04, 2024, 09:22 AM UTC

    Good news - the issue affecting access to Rialto NA03 has been resolved, and access has resumed.