ProQuest incident

ADMIN.PROQUEST.COM20240129173000

Minor Resolved View vendor source →

ProQuest experienced a minor incident on January 29, 2024 affecting admin.proquest.com, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 05:30 PM UTC
Resolved
Jan 29, 2024, 07:02 PM UTC
Duration
1h 32m
Detected by Pingoru
Jan 29, 2024, 05:30 PM UTC

Affected components

admin.proquest.com

Update timeline

  1. investigating Jan 29, 2024, 05:30 PM UTC

    Currently, a system issue is affecting the performance of usage reporting on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Jan 29, 2024, 06:59 PM UTC

    We've identified the issue affecting the performance of usage reporting on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Jan 29, 2024, 07:02 PM UTC

    Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.