ProQuest experienced a minor incident on May 19, 2024 affecting admin.proquest.com, lasting 7h 30m. The incident has been resolved; the full update timeline is below.
Affected components
admin.proquest.com
Update timeline
- investigating May 19, 2024, 12:05 PM UTC
Currently, a system issue is affecting the performance of usage reporting on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified May 19, 2024, 04:25 PM UTC
We've identified the issue affecting the performance of usage reporting on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- resolved May 19, 2024, 07:20 PM UTC
Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.