ProQuest incident

RIALTO CN0120240523145746

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 23, 2024 affecting Rialto CN01, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 02:57 PM UTC
Resolved
May 23, 2024, 04:43 PM UTC
Duration
1h 45m
Detected by Pingoru
May 23, 2024, 02:57 PM UTC

Affected components

Rialto CN01

Update timeline

  1. investigating May 23, 2024, 02:57 PM UTC

    Currently, a system issue is affecting access to Rialto CN01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating May 23, 2024, 04:43 PM UTC

    You may have received a message that stated that Rialto CN01 was experiencing problems. This message was sent in error - Rialto CN01 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.