ProQuest incident

RIALTO EU0320240523145847

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 23, 2024 affecting Rialto EU03, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 02:58 PM UTC
Resolved
May 23, 2024, 04:43 PM UTC
Duration
1h 44m
Detected by Pingoru
May 23, 2024, 02:58 PM UTC

Affected components

Rialto EU03

Update timeline

  1. investigating May 23, 2024, 02:58 PM UTC

    Currently, a system issue is affecting access to Rialto EU03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating May 23, 2024, 04:43 PM UTC

    You may have received a message that stated that Rialto EU03 was experiencing problems. This message was sent in error - Rialto EU03 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.