ProQuest incident

RIALTO NA0720240523152022

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 23, 2024 affecting Rialto NA07, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 03:20 PM UTC
Resolved
May 23, 2024, 04:43 PM UTC
Duration
1h 23m
Detected by Pingoru
May 23, 2024, 03:20 PM UTC

Affected components

Rialto NA07

Update timeline

  1. investigating May 23, 2024, 03:20 PM UTC

    Currently, a system issue is affecting access to Rialto NA07. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating May 23, 2024, 04:43 PM UTC

    You may have received a message that stated that Rialto NA07 was experiencing problems. This message was sent in error - Rialto NA07 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.