ProQuest incident

RIALTO NA0420240523153142

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 23, 2024 affecting Rialto NA04, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 03:31 PM UTC
Resolved
May 23, 2024, 04:43 PM UTC
Duration
1h 12m
Detected by Pingoru
May 23, 2024, 03:31 PM UTC

Affected components

Rialto NA04

Update timeline

  1. investigating May 23, 2024, 03:31 PM UTC

    Currently, a system issue is affecting access to Rialto NA04. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. investigating May 23, 2024, 04:43 PM UTC

    You may have received a message that stated that Rialto NA04 was experiencing problems. This message was sent in error - Rialto NA04 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.