ProQuest incident

OLD LEGACY REFWORKS CR0120240719053119

Minor Resolved View vendor source →

ProQuest experienced a minor incident on July 19, 2024, lasting 15h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 05:31 AM UTC
Resolved
Jul 19, 2024, 09:23 PM UTC
Duration
15h 52m
Detected by Pingoru
Jul 19, 2024, 05:31 AM UTC

Update timeline

  1. investigating Jul 19, 2024, 05:31 AM UTC

    Currently, a system issue is affecting access to Old Legacy RefWorks CR01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Jul 19, 2024, 09:23 PM UTC

    Good news - the issue affecting access to Old Legacy RefWorks CR01 has been resolved, and access has resumed.