ProQuest incident

PUBLISHER CENTRAL20240719060822

Minor Resolved View vendor source →

ProQuest experienced a minor incident on July 19, 2024 affecting Publisher Central, lasting 16h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:08 AM UTC
Resolved
Jul 19, 2024, 10:36 PM UTC
Duration
16h 28m
Detected by Pingoru
Jul 19, 2024, 06:08 AM UTC

Affected components

Publisher Central

Update timeline

  1. investigating Jul 19, 2024, 06:08 AM UTC

    Currently, a system issue is affecting access to Publisher Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Jul 19, 2024, 04:54 PM UTC

    We've identified the issue affecting Publisher Central and expect access to resume shortly. Thank you for your continued patience.

  3. monitoring Jul 19, 2024, 04:55 PM UTC

    We are continuing to work on resolving the issue affecting Publisher Central. Thank you for your continued patience.

  4. resolved Jul 19, 2024, 10:36 PM UTC

    Good news - the issue affecting access to Publisher Central has been resolved, and access has resumed.