ProQuest incident

RIALTO EU0420240912121133

Minor Resolved View vendor source →

ProQuest experienced a minor incident on September 12, 2024 affecting Rialto EU04, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 12:11 PM UTC
Resolved
Sep 12, 2024, 12:42 PM UTC
Duration
30m
Detected by Pingoru
Sep 12, 2024, 12:11 PM UTC

Affected components

Rialto EU04

Update timeline

  1. investigating Sep 12, 2024, 12:11 PM UTC

    Currently, a system issue is affecting access to Rialto EU04. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Sep 12, 2024, 12:42 PM UTC

    Good news - the issue affecting access to Rialto EU04 has been resolved, and access has resumed.