ProQuest incident

RIALTO EU0120240913040136

Minor Resolved View vendor source →

ProQuest experienced a minor incident on September 13, 2024 affecting Rialto EU01, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 04:01 AM UTC
Resolved
Sep 13, 2024, 04:47 AM UTC
Duration
45m
Detected by Pingoru
Sep 13, 2024, 04:01 AM UTC

Affected components

Rialto EU01

Update timeline

  1. investigating Sep 13, 2024, 04:01 AM UTC

    Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Sep 13, 2024, 04:47 AM UTC

    Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.