ProQuest experienced a minor incident on September 19, 2024 affecting Rialto EU01, lasting 11d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Rialto EU01
Update timeline
- investigating Sep 19, 2024, 08:51 AM UTC
Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Sep 20, 2024, 03:55 AM UTC
We've identified the issue affecting Rialto EU01 and expect access to resume shortly. Thank you for your continued patience.
- resolved Sep 20, 2024, 03:56 AM UTC
Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.