ProQuest incident

WWW.PROQUEST.COM20250520131100

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 20, 2025 affecting www.proquest.com, lasting 8h 6m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 01:11 PM UTC
Resolved
May 20, 2025, 09:17 PM UTC
Duration
8h 6m
Detected by Pingoru
May 20, 2025, 01:11 PM UTC

Affected components

www.proquest.com

Update timeline

  1. investigating May 20, 2025, 01:11 PM UTC

    Currently, a system issue is affecting the performance of viewing some PDFs and other media on www.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified May 20, 2025, 02:51 PM UTC

    We've identified the issue affecting the performance of viewing some PDFs and other media on www.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved May 20, 2025, 09:17 PM UTC

    Good news - the issue affecting the performance of viewing some PDFs and other media on www.proquest.com has been resolved, and the product is operating normally.