ProQuest experienced a minor incident on May 20, 2025 affecting admin.proquest.com, lasting 8h 4m. The incident has been resolved; the full update timeline is below.
Affected components
admin.proquest.com
Update timeline
- investigating May 20, 2025, 01:13 PM UTC
Currently, a system issue is affecting the performance of usage reporting on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified May 20, 2025, 02:51 PM UTC
We've identified the issue affecting the performance of usage reporting on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- resolved May 20, 2025, 09:17 PM UTC
Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.