ProQuest incident

RCLWEB.NET20250520132200

Minor Resolved View vendor source →

ProQuest experienced a minor incident on May 20, 2025 affecting rclweb.net, lasting 7h 35m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 01:22 PM UTC
Resolved
May 20, 2025, 08:57 PM UTC
Duration
7h 35m
Detected by Pingoru
May 20, 2025, 01:22 PM UTC

Affected components

rclweb.net

Update timeline

  1. investigating May 20, 2025, 01:22 PM UTC

    Currently, a system issue is affecting access to rclweb.net. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified May 20, 2025, 02:49 PM UTC

    We've identified the issue affecting rclweb.net and expect access to resume shortly. Thank you for your continued patience.

  3. resolved May 20, 2025, 07:15 PM UTC

    Good news - the issue affecting access to rclweb.net has been resolved, and access has resumed.