ProQuest incident

RIALTO EU0420250719220452

Minor Resolved View vendor source →

ProQuest experienced a minor incident on July 19, 2025 affecting Rialto EU04, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 10:04 PM UTC
Resolved
Jul 19, 2025, 10:42 PM UTC
Duration
37m
Detected by Pingoru
Jul 19, 2025, 10:04 PM UTC

Affected components

Rialto EU04

Update timeline

  1. investigating Jul 19, 2025, 10:04 PM UTC

    Currently, a system issue is affecting access to Rialto EU04. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Jul 19, 2025, 10:42 PM UTC

    Good news - the issue affecting access to Rialto EU04 has been resolved, and access has resumed.