ProQuest incident

RIALTO EU0020250803024541

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 3, 2025 affecting Rialto EU00, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2025, 02:45 AM UTC
Resolved
Aug 03, 2025, 03:51 AM UTC
Duration
1h 6m
Detected by Pingoru
Aug 03, 2025, 02:45 AM UTC

Affected components

Rialto EU00

Update timeline

  1. investigating Aug 03, 2025, 02:45 AM UTC

    Currently, a system issue is affecting access to Rialto EU00. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Aug 03, 2025, 03:51 AM UTC

    Good news - the issue affecting access to Rialto EU00 has been resolved, and access has resumed.