ProQuest incident

RIALTO EU0120250803025005

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 3, 2025 affecting Rialto EU01, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2025, 02:50 AM UTC
Resolved
Aug 03, 2025, 03:52 AM UTC
Duration
1h 2m
Detected by Pingoru
Aug 03, 2025, 02:50 AM UTC

Affected components

Rialto EU01

Update timeline

  1. investigating Aug 03, 2025, 02:50 AM UTC

    Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Aug 03, 2025, 03:52 AM UTC

    Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.