ProQuest incident

RIALTO EU0120250922102336

Minor Resolved View vendor source →

ProQuest experienced a minor incident on September 22, 2025 affecting Rialto EU01, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 10:23 AM UTC
Resolved
Sep 22, 2025, 12:07 PM UTC
Duration
1h 43m
Detected by Pingoru
Sep 22, 2025, 10:23 AM UTC

Affected components

Rialto EU01

Update timeline

  1. investigating Sep 22, 2025, 10:23 AM UTC

    Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. resolved Sep 22, 2025, 12:07 PM UTC

    Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.