Proposify incident

Partial outage

Major Resolved View vendor source →

Proposify experienced a major incident on April 24, 2019 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 17h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2019, 07:44 PM UTC
Resolved
Apr 25, 2019, 01:02 PM UTC
Duration
17h 18m
Detected by Pingoru
Apr 24, 2019, 07:44 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. investigating Apr 24, 2019, 07:24 PM UTC

    We are currently investigating the app being down

  2. identified Apr 24, 2019, 07:54 PM UTC

    The problem has been identified and a fix is currently being crafted

  3. monitoring Apr 24, 2019, 07:55 PM UTC

    The problem appears to have been resolved but we're continuing to monitor for any further issues

  4. resolved Apr 25, 2019, 01:02 PM UTC

    This incident has been resolved.