Proposify incident

Partial Outage

Minor Resolved View vendor source →

Proposify experienced a minor incident on September 30, 2019 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2019, 03:12 PM UTC
Resolved
Sep 30, 2019, 04:33 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 30, 2019, 03:12 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. identified Sep 30, 2019, 03:12 PM UTC

    One of our recent updates has caused an unexpected issue that is affecting the app’s performance. We have targeted the root of the problem and are currently working on a solution.

  2. monitoring Sep 30, 2019, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2019, 04:33 PM UTC

    This incident has been resolved.