Proposify experienced a minor incident on March 18, 2022 affecting Proposal Previews, lasting 10h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Proposal Previews
Update timeline
- monitoring Mar 18, 2022, 02:10 AM UTC
Our SSL provider is currently facing degraded service. Preview links on accounts using custom SSL domains will experience degraded service, including outage. Accounts not using custom SSL domains should be unaffected. We've reached out to our certification provider and are monitoring closely for updates.
- monitoring Mar 18, 2022, 09:38 AM UTC
We've tested our accounts locally and custom SSL domains appear to be loading correctly once again. We will continue to monitor the situation until we receive the "all clear" from our provider.
- resolved Mar 18, 2022, 12:43 PM UTC
This incident has been resolved.