Proposify incident

Errors on PDF export

Minor Resolved View vendor source →

Proposify experienced a minor incident on November 10, 2023 affecting Proposal Previews and Proposal Editing, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 03:38 PM UTC
Resolved
Nov 10, 2023, 06:43 PM UTC
Duration
3h 4m
Detected by Pingoru
Nov 10, 2023, 03:38 PM UTC

Affected components

Proposal PreviewsProposal Editing

Update timeline

  1. investigating Nov 10, 2023, 03:38 PM UTC

    Our team is aware of an issue with PDF exports. We’re working as fast as possible to resolve the issue.

  2. monitoring Nov 10, 2023, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2023, 06:43 PM UTC

    This incident has been resolved.