Proposify experienced a minor incident on November 13, 2023, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 13, 2023, 05:37 PM UTC
Our team is aware of a DNS issue with customers using a custom domain. We are working at resolving the issue as fast as we can.
- investigating Nov 13, 2023, 06:15 PM UTC
We are continuing to investigate this issue.
- identified Nov 13, 2023, 06:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 13, 2023, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2023, 07:46 PM UTC
This incident has now been resolved.